Highlights:
- Optimizing the first 60 seconds of customer interaction
- How to dramatically improve your testimonials
- Personal interaction vs. automation
- Why your leads might be confused (and you don’t even know it)
- How can you help prospective customers “try before they buy”?
Links:
- Sujan Patel on Twitter
- Quinn Zeda on Twitter + Zeda Labs
- Andy Fossett on Twitter
- Creating amazing client experiences
- Five foolproof ways to get testimonials
My logged-in customer dashboard: