Highlights:
- Optimizing the first 60 seconds of customer interaction
 - How to dramatically improve your testimonials
 - Personal interaction vs. automation
 - Why your leads might be confused (and you don’t even know it)
 - How can you help prospective customers “try before they buy”?
 
Links:
- Sujan Patel on Twitter
 - Quinn Zeda on Twitter + Zeda Labs
 - Andy Fossett on Twitter
 - Creating amazing client experiences
 - Five foolproof ways to get testimonials
 
My logged-in customer dashboard:



